FAQ

Summary

  • You can book a Trial Lesson.

  • You can reschedule your lesson up to 24 hours without penalty.

  • You can pay by Paypal or credit card.

Frequently asked questions

Are available sessions are shown as my time Zone or your time zone?

The default is your time Zone. That means you don't have to worry about the time zone.



How do I pay?

When you try to book your lesson, HanaSky booking system will automatically redirect you to PayPal. PayPal is a a secured worldwide online payments system. This way we don’t need to share our bank details.



What is your Cancellation Policy?

Please try not to cancel your lesson as you can reschedule your lesson. Cancellation Policy is here.



Do I need to book and pay my lessons in advance?

A: Lessons have to be booked in advance. If something comes up, please feel free to amend your booking up to 24 hours before the lesson. If you are approved member of my site, there is no need to contact directly unless you need my help. If you are not HanaSky member, please contact me by Email or contact form of this website.



Can I book two lessons in a row?

Yes. The booking system will automatically assign a 15 minute break between the 2 lessons.



Can I purchase a lesson package with discount price?

Yes. You can get discount in the package plan. Please check here.



Can I try a lesson for free?

It is no longer free. If you feel unsecured, feel free to ask questions via contact. For booking a trial lesso, you can just pick available sessions from here.



Do I need to sign up (be a member) to make bookings?

No. You can book your lesson without membership.
If you become a member of the HanaSky website, you can reschedule your lesson by yourself before 24 before your lesson.



How do I find my Skype ID?

You can find how to find your Skype ID here.